The Next Steps
Now that the technology to enable real-time, end-to-end supply chain visibility is a reality, it is time for a change. Using legacy or paper-based systems is not sustainable and does not bring world-class results. Food manufacturers that embrace enterprise quality management systems will most readily attain visibility across the value chain to make informed business decisions that improve quality, cut costs, and reduce corporate risk.
So, could Chipotle have mitigated, if not prevented, its debacle if it had been better connected with its supply chain? The answer is “yes.” While it’s too late to undo the damage, perhaps Chipotle’s episode will help reinforce the importance of supply-chain wide integration in reducing food safety risks. That notion, combined with stricter industry standards, ongoing initiatives like GFSI, and the evolution of advanced technology, give manufacturers the motivation and tools to deliver safe, high-quality products. As a result, food companies can uphold their brand’s reputation, improve the bottom line, and keep consumers coming back for another bite.
Fair, chief operating officer for InfinityQS International, Inc., oversees the company’s global business operations and helps clients understand statistical methods and implement InfinityQS’ enterprise quality management software. Reach him at 800-722-7978.