You have completed your checklist for hiring a food safety consultant. You:
- Asked your colleagues,
- Reviewed qualifications,
- Interviewed, and
Now, what can you expect before the consultant shows up at your door, when he/she is visiting, and after he/she leaves? There are some key deliverables that should be expected of a consultant despite a myriad of backgrounds, educations, and approaches. This article focuses on the deliverables for a harborage site investigation, but the concepts can also apply to a sanitation or food safety program review.
Quote. Before any travel is planned or documentation shared, obtain a detailed quote of services. Having a signed quote is a good way to start off a relationship with expectations laid out from the beginning. Expect the following.
- Timelines for each service or service type.
- How and who plans travel and how the expenses are charged. How service fees are charged. Some consultants charge extra for weekends, holidays, or hours in excess of 8 per day. Some will charge a lump sum, others a fee per hour. When lump sums are quoted, determine if an accounting of the hours is desired and if so, communicate this up front. If a fee per hour is quoted, ask what happens to the bill if more or less hours are needed for the services.
- Terms of agreement, usually a quote is applicable for 60-90 days from issue.
Non-disclosure agreement (NDA). It is important to know, from both sides, the rules for communication. A mutual NDA is often used to protect both the consultant and the company. Here’s what to expect.| | | Next → | Single Page