In a world where the demand for food is projected by the United Nations to rise by 60% by 2050, addressing food security and minimizing environmental impact are paramount global challenge. In this context, artificial intelligence (AI) is starting to emerge in the food and beverage industry, with companies like Walmart using it to manage stock, opening up the possibility of safer, healthier, and more sustainable practices.
A recent global study by BSI, the Trust in AI Poll, found that 42% of respondents said they believe the application of technology can help mitigate the environmental impact of agriculture and food production. But with a confidence gap, building trust is an essential ingredient in the recipe for realizing the benefits of AI.
AI Concerns
Advances in technology have historically played a pivotal role in enhancing food production. From the plow to refrigeration, innovation has consistently improved the quantity and quality of our food. Today, organizations such as the World Economic Forum (WEF) are actively exploring how AI can contribute to a safer, more secure global food system.
Despite its potential, AI’s integration into the food industry remains relatively low. The poll found that only 25% of professionals in retail, food, and leisure report daily AI use in their jobs, which is among the lowest numbers of any sector.
Moreover, general concerns about AI replacing human roles and questions about regulatory oversight persist, with a recent Gallup poll showing that 22% of workers in the U.S. worry about AI making their jobs obsolete, and three-fifths of the Trust in AI Poll respondents (61%) stating that they felt international guidelines to enable the safe use of AI were essential; however, in the same poll, 73% of food industry workers expressed a willingness to trust AI with their tasks if they received appropriate training.
Amid this confidence gap in the food industry around the integration of AI into their work flows, there is a clear opportunity for industry players who use AI to demonstrate the benefits the technology can bring and to build greater trust in its application.
The AI Era Is Already Here
As the technology spreads, and assuming consumer trust in AI builds, it could help to solve some of the food and beverage industry’s biggest challenges. According to the World Health Organization, hundreds of millions fall ill every year due to contaminated food, making it one of the most prominent issues the industry faces.
But AI can comb through data keeping pace with production increases, bringing up the possibility that the technology could significantly reduce the incidence of foodborne illness by eliminating human errors during food production. Others are exploring how AI could expedite the detection of foodborne pathogens such as Salmonella, E. coli, and Listeria, according to a report recently published in the Annual Review of Food Science and Technology (2023;14:517-538), leading to quicker and more accurate responses with clear benefits for human health.
The potential benefits of AI could also extend to combatting food fraud, which costs the global food sector billions annually, by replacing opportunities for human error with algorithms capable of detecting anomalies. However, 28% of people say they would not have the same degree of confidence in AI as they would with people in place to detect contamination issues in the food supply—a trust deficit that grows in the U.S. to 34%, the highest of any of the nine nations polled.
A lack of trust risks hampering the industry’s ability to capitalize on the potential of AI. Educating employees and consumers about the technology’s benefits could help build confidence.
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