In-house good manufacturing practice audits are done monthly. Additionally, a separate global GMP audit is done to match the practices in the Coca-Cola bottling plants around the world.
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The company also hires licensed experts to provide pest control based on denying entry, food, and shelter, and destroying intruders. The service must follow approved environmentally safe chemicals rules set by the corporate business.
Hindustan Coca-Coca has an all-surface electronic bottle inspection system that can automatically detect and reject defective returnable glass bottles. It looks for defects like foreign bodies, residual content from washing, and chipped bottle necks. The inspection system uses high-frequency cameras and infrared high-frequency rays to detect faults. Advanced microbiological analytical equipment ensures that the juices produced are free from a microbiological load.
To improve hygiene, the company has installed air-handling units in manufacturing areas. It also fumigates those areas. All manufacturing entrances and sensitive areas are controlled by biometric access, which helps with contamination, and all entrances have air curtains to prevent cross-contamination from the outside to the inside of the filling or process area. All of the air curtains are interlocked with the door openings.
Hindustan Coca-Cola says all these measures have resulted in zero product recalls and declining consumer complaints.
For its total food quality and safety program, the company has created a cross-functional food safety team that includes production, quality, safety, environment, maintenance, human resources, and administration. The team meets at least twice monthly to discuss progress and loopholes.
Last year, the company received the Confederation of Indian Industries Appreciation award for its food safety diligence and compliance.
And as the company stated in its award application: “Our innovation projects have challenged the status quo, have helped build capabilities, and have driven our long-term growth.”