Applying a process-based approach when integrating systems is useful because the end user has a say in which processes are consolidated. For example, the processes that are used most often and make the most sense to integrate are those that will be consolidated. System users are the focus, and the goal is to use fewer systems to get the job done.
Taking a process-based approach results in a centralized, harmonized process in which all tasks can be completed in one system. In a siloed system, employees would have to use different systems for tasks that could be combined into just one holistic management system. An integrated system allows them to do everything in one location, eliminating the need to jump from system to system. Let’s take the example of CAPA. Using an integrated system, a CAPA could be launched for the employee.
Additionally, all HACCP, supply chain, and risk process tasks will be a part of one total system, able to communicate with each other. The system is thus enhanced exponentially, because the processes can communicate, sharing relevant data and avoiding the need to duplicate work in both systems when these tasks can be completed in just one.