Furthermore, tracking training occurrence doesn’t account for verifying comprehension. “Active learning” that requires learners to participate and answer questions not only increases engagement, but a modern learning management system can also document those answers. An automated recordkeeping system can also track when remediation was necessary, that it occurred, and that the employee followed through with correct behavior on the floor.
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When it comes to audits and inspections, this defensible data is critical. Having a central learning management system that can scale across multiple shifts and locations is the most effective way to ensure food safety across your entire operations.
“When an auditor comes and asks for a specific training document, I’m able to pull that record digitally within a matter of minutes. I have documentation for hundreds of employees, and I can provide that to auditors in a snap of a finger,” says Tony Salazar, training manager at Ventura Foods, a leading food manufacturer that uses an automated recordkeeping system.
Yet 35 percent of large companies still don’t have such a system in place, and as many as 80 percent of small companies don’t. As compliance regulations continue to tighten, airtight data management will become more crucial than ever. A learning management system that can sync up records on or offline will be necessary for many production environments.
Food companies that are willing to incorporate new methods of training, including a central learning management system that can deliver timely, consistent training and document data for compliance, mobile coaching tools, and meaningful communications, will be the companies that can transcend the current challenges to create a strong frontline workforce. And since the success of any food company is directly tied to the knowledge, skill, and strength of their workforce, these relatively modest investments in training tend to pay remarkable dividends.
Dunn Nelson is vice president of food safety and global alliances at Alchemy Systems. Reach her at email@example.com.