Implement without proper communication to employees. Once a plan is in place, it is important to let everyone know about it. This sounds common sense but it’s a step that’s missed all the time. You simply cannot expect a plan to be followed if everyone involved doesn’t know and fully understand the plan. Take the time to explain procedure plans and answer any and all questions to ensure proper follow through.
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Assume that all employees can read posters. This point builds on the last point. Communicating the plan prior to implementing is absolutely vital. Simply posting a poster with instructions is not enough. Especially considering employees that may not have English as their first language or are not literally competent. Proper training needs to accompany visual cues such as posters that detail the color-coding plan.
Serfas is founder and executive of R.S. Quality Products. Reach him at firstname.lastname@example.org.