How to Know if a Pest Management Company is the Right Fit

How to Know if a Pest Management Company is the Right Fit

Editor’s Note: This is the second in a five-part series of articles that will provide a practical approach to various pest control topics.

W hen you’re interviewing candidates for a position at your facility, you make sure to ask plenty of questions to see if they’re competent and compatible, right? And you do it because it’s important to ascertain what type of quality and performance you can expect from the candidates if they are hired.

But what do you do when searching for a pest management provider? Do you simply choose the most affordable option? Do you automatically go with the most popular brand in local area? Or, do you treat the situation as you would treat an interview with a candidate for a job opening—asking the right questions to determine whether the company is a good fit for your facility?

Every pest management company is unique, offering different services and products to food processing facilities. However, there are six important questions you should ask while meeting with pest management company representatives to ensure their work will address your needs and exceed your expectations. They include the following.

1. Are your pest management solutions customized based on the customer’s situation? To put it shortly, a “one-size-fits-all” solution to pest management for food processing facilities does not exist. Facility managers should understand that pest management solutions must be customized based on the size of the facility, type of pests, and severity of pest activity. If the pest management company does not customize treatment programs based on the facility’s specific needs (by conducting an initial assessment), then that raises a huge red flag. Further, pest management companies should have technicians that thoroughly understand pest behavior and how to manage pest activity. This means science plays a major role in the creation of effective treatment programs. If the solution doesn’t have a foundation in science, you may want to consider another pest management company.

2. Do your pest management programs take a proactive or reactive approach? Facility managers should remember a proactive approach to pest management is the key to establishing a safe food processing environment. By proactively performing facility maintenance procedures and implementing a sanitation regime, your facility will have already taken a large step toward preventing pest activity. Integrated Pest Management (IPM) is an approach that focuses on proactive and preventive measures, limiting conditions conducive to pest infestations. IPM also reduces the need for traditional chemical-based treatments. A true IPM program should be dynamic, rather than static. If the pest management provider only begins treating a pest infestation after it has taken root, rather than proactively working to prevent pest activity in the first place, it may be in your best interest to continue the search for a provider.

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